We are sorry that you face this issue in the game.
Freezing or crashing issues may be caused by the following reasons:
- Unstable/slow internet connection. Try restarting the game and reconnecting to the internet. If you're using mobile data, switch to a Wi-Fi connection, and consider restarting your Wi-Fi router.
- Low device RAM. Make sure your device has enough RAM to run the app smoothly. You can free up space by deleting unused files or apps, which may improve the game's performance.
If the issue remains, try to reinstall the game for a fresh start.
If you need any assistance, contact us through the “Contact Support” button on the loading screen or in the game settings. If you're unable to access that option, feel free to reach out via email at mailto@suitsmeclub. Our team will be happy to assist you further!